Frequently Asked Questions
Everything you need to know about your qrdgame experience.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as secure digital payments via PayPal and Apple Pay.
How long does shipping take for electronic items?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary depending on the destination and customs processing.
What is your return policy for open-box electronics?
Items can be returned within 30 days of delivery. To be eligible for a full refund, the product must be in its original packaging with all accessories and manuals included.
Do your gaming peripherals come with a warranty?
Yes, all qrdgame hardware is covered by a 12-month limited manufacturer's warranty against defects in materials and workmanship.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are the products on qrdgame compatible with all consoles?
Compatibility varies by product. Please check the 'Technical Specifications' section on each product page for detailed information regarding PC, PlayStation, Xbox, and Switch support.